Onda Pasta Bar – Privacy Policy
About this policy
Onda Pasta Bar is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:
you use our website www.ondapastabar.com
you make a booking on our website
you make enquiries on our website.
make a donation via our Crowdfunder website page
someone is interested in working with us
Definition of Personal Data
Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site. By providing your personal data, you agree that we can use your personal data in accordance with this policy. Ensure you understand this policy in its entirety and take your time to read it.
Who are we?
Onda Pasta Bar is a restaurant at 1 Circle Square, Manchester. M1 7FS. Our registered company name and address is: Third Wave Pasta Limited, 20 Wenlock Road, London, England, N1 7GU Company Registered No: 15622977
How do we collect information from you?
We collect information from you:
when you make a booking or booking enquiry
when you visit our restaurant (preferences, allergies etc.).
make a general enquiry
submit your CV via our website
when you make a donation via our crowdfunder page
when you sign up to marketing emails
What type of information is collected from you?
You may be asked to submit personal information about yourself when you visit our venue, visit our website, make a booking in person, by phone or via the website. We collect this information so we can fulfil your booking requests and also keep you informed of special offers and events.
When you make a booking or booking enquiry:
Onda Pasta Bar collects information such as:
title
name
e-mail address (used for booking confirmation and post-dining feedback emails)
home or work address
billing information taken for deposits, ticketing, or holding credit card information for use in the case of no-shows (where applicable)
telephone number
social media accounts including: instagram, tiktok, twitter and facebook
company name
dietary requests
marketing preferences (whether you opt-in or opt-out)
When you visit /dine at Onda Pasta Bar
marketing responses (where applicable)
survey responses
current and past restaurant reservation details
CCTV is installed internally and externally to the premises for the prevention and detection of crime. Footage is securely stored for a limited period of time and is only accessible to authorised personnel. Footage may be shared with authorities if required by law.
When you access our website:
There is “Device Information” about your computer hardware and software that is automatically collected by Onda Pasta Bar. This information can include:
device type (e.g. mobile, computer, laptop, tablet)
cookies
operating system
IP address
browser type
browser information (e.g., type, language, and history)
domain names
access times
settings
referring website addresses
other data about your device to provide the services as otherwise described in this policy.
Location information:
If you use our website or venue, we may receive your generic location (such as city or neighbourhood).
Careers:
You may submit your CV if you’re interested in working for us. This information may include:
personal details
employment details
education
salary history
other relevant details
We will use this information to assess your application. We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records.
How is your information used?
Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking or booking enquiry, because you have consented to our use of your personal data or because it is in our legitimate interests.
We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
Send you service emails (booking confirmation and post-dining feedback).
Improve our products and services.
Send marketing communications if you have opted in to receive them.
Who has access to your information?
We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.
We will only share your information with companies if necessary to deliver services on our behalf. For example service providers (e.g. Open Table, for the provision of online bookings), third-party payment processors, and other third parties to fulfil your requests, and as otherwise consented to by you or as permitted by applicable law.
Third parties, for example Open Table whose content appears on our website may use third-party Cookies, as detailed below. Please refer to ‘Use of Cookies’ for more information on controlling Cookies.
Please note that we do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.
You may choose to restrict the collection or use of your personal information at any point. Please refer to the Your Choices section of this Privacy Policy for details.
How we ensure security and safe storage of your data?
We only keep your personal data for as long as we need to in order to use it as described in this privacy policy, or for as long as we are required by law and/or for as long as we have your permission to keep it.
We will take appropriate security measures against unlawful or unauthorised processing of personal data, and against the accidental or unlawful destruction, damage, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed.
Profiling
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.
Your choices
We will not contact you for marketing purposes by email, phone, text message or Instagram unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes. Furthermore, you can change your marketing preferences at any time by contacting us by email at hello@ondapastabar.com
You have a right to request a copy of the personal information that Onda Pasta Bar holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: hello@ondapastabar.com
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.
Security
Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our website.
Use of ‘cookies’
Like many other websites, we use cookies. We use them to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.
We use cookies for the following purposes:
Authentication, personalisation and security: cookies help us verify your account and device and determine when you log in, so we can make it easier for you to access the services and provide the appropriate experiences and features. We also use cookies to help prevent fraudulent use of login credentials.
Performance and analytics: cookies help us analyse how the services are being accessed and used, and enable us to track the performance of the services. For example, we use cookies to determine if you viewed a page or opened an email. This helps us provide you with information that you find interesting. We also use cookies to provide insights regarding your End Users and your sites’ performance, such as page views, conversion rates, device information, visitor IP addresses, and referral sites.
Third Parties: Third Party services may use cookies to help you sign into their services from our services. We also may use third-party cookies, such as Google Analytics, to assist with analysing performance. Any third party cookie usage is governed by the privacy policy of the third party placing the cookie.
Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the services.
Our website may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
What happens if our business changes hands?
We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part. The new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.
We may share your information (such as meal or seating preferences and special occasions) with other restaurants in within our group. This is to enhance the hospitality experience that Onda Pasta Bar provide you when you visit us (such as, trying to seat you by a window, if you previously expressed a preference for window seating) (“customised service”) and to improve our table and shift planning.
In addition to providing you with more customised service, we may, as permitted by applicable law, share your information with our restaurant affiliates to support operations, such as to perform analytics, tailor marketing to you, support a loyalty program that you have chosen to participate in, and improve services.
For more information, please feel free to contact us at: hello@ondapastabar.com
Data Protection Contact Information
Onda Pasta Bar welcomes your comments regarding this Privacy Policy. If you believe that Onda Pasta Bar has not adhered to this Privacy Policy, please contact us. We will aim to use commercially reasonable efforts to promptly determine and remedy the problem. Please see below contact details for our Data Protection Officer:
Julie McParland
Business Manager
julie@zannagroup.com
Your right to complain to the Information Commissioners Office
You have the right to raise a complaint with the Information Commissioners Office. Their contact details are:
Customer Contact
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Fax: 01625 524510
Changes to this statement
Onda Pasta Bar will occasionally update this Privacy Policy to reflect company and customer feedback. We encourage you to periodically review this statement to be informed of how Onda Pasta Bar is protecting your information.